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Building Scalable Security and Compliance in Fintech — The Miloan Polska Story

case study q-sec miloan

Industry

Fintech

Challenge

Expanding digital operations created gaps in data security and compliance readiness.

Results

Q-Sec helped Miloan Polska close those gaps and embed a scalable, audit-ready security framework.

Key Product

SOC-as-a-Service

miloan.pl

Q-Sec has been instrumental in transforming our cybersecurity maturity. Their professionalism and deep technical expertise have not only enhanced our security posture but also ensured that we remain compliant with stringent regulations. We now operate with greater confidence, knowing that our data and transactions are well-protected.

Alex Pankov

CEO @ Miloan Polska

picture of an office, with a few people working at desks

Background

Miloan Polska, a fast-growing fintech company providing short-term loans, needed to bring its cybersecurity posture in line with both its growth and increasing regulatory pressure. Handling large volumes of personal and financial data, the company saw that customer trust and compliance could only be maintained through a structured, proactive approach to cybersecurity.

To achieve this, Miloan Polska partnered with Q-Sec, combining internal IT capabilities with Q-Sec’s experience in cybersecurity management and compliance advisory.

The Challenge

The company’s rapid expansion exposed several critical areas:

  • Data protection: safeguarding sensitive customer information across multiple digital platforms.
  • Compliance readiness: maintaining continuous alignment with GDPR, PCI-DSS, and upcoming DORA requirements.
  • Scalable infrastructure: ensuring security measures could scale with business growth and evolving cloud systems.
  • Human factor: improving staff awareness to minimize phishing and insider risks.

The Approach

Q-Sec began with a clear goal: move Miloan Polska from reactive security controls to a structured, maturity-based model that would support both compliance and resilience.

1. Security Audit and Assessment

Q-Sec ran a complete review of existing controls — from infrastructure to policy. This included penetration testing, vulnerability assessments, and a policy audit. The result was a prioritized roadmap for closing high-risk gaps without disrupting operations.

2. Compliance Strategy and Implementation

A tailored compliance framework was designed around GDPR, PCI-DSS, and DORA principles. Q-Sec worked alongside Miloan’s compliance and IT teams to update security policies, implement missing controls, and establish periodic compliance audits to sustain readiness.

3. Scalable Security Architecture

Q-Sec defined a cloud-ready security architecture with standardized encryption, secure API frameworks, and centralized monitoring. The model allowed Miloan Polska to integrate new services securely as the business scaled — without constant redesign.

4. Employee Security Awareness

Recognizing the importance of user behavior, Q-Sec rolled out targeted training programs: phishing simulations, onsite workshops, and periodic awareness updates. The goal was not only education, but measurable behavior change in day-to-day operations.

The Results

  • Stronger data protection: critical customer and transaction data now protected by layered controls verified through testing.

  • Verified compliance: full alignment with existing financial and data protection standards, with ongoing audit cycles to maintain DORA readiness.

  • Future-proof design: a scalable architecture embedded into Miloan Polska’s IT roadmap, enabling secure expansion of digital services.

  • Cultural change: increased security awareness across teams — fewer risky user actions, faster incident reporting, and better cooperation with IT.