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  • L2 Engineer Administer hybrid Windows/Linux/VMware infrastructure and operate enterprise monitoring (SCOM, Zabbix, Grafana).
    Warsaw (office-based) Infrastructure & Monitoring Contract Mid–Senior

    Working conditions

    • Cooperation model: B2B contract
    • Contract type: Permanent cooperation
    • Probation period: 3 months
    • Work location: Office-based position in Warsaw
    • Working hours: standard business hours during the initial period; after onboarding, the possibility of a shift-based schedule (no night shifts)
    • Stable long-term cooperation within a structured ICT environment
    • Exposure to hybrid infrastructure (on-prem + virtualization + cloud integrations)
    • Opportunity to work with enterprise monitoring and infrastructure tools
    • Competitive compensation aligned with experience and qualifications

    Key responsibilities

    Infrastructure & systems administration

    • Administration and maintenance of Windows Server and Linux (Ubuntu) environments.
    • Day-to-day server administration: patching, performance troubleshooting, and system health checks.
    • Basic administration of Office 365, Apache, and Nginx services.
    • Creation, configuration, and lifecycle management of virtual machines within VMware environments.
    • Resolution of infrastructure-related incidents and technical issues in cooperation with internal teams.

    Monitoring operations & incident handling

    • Administration and daily operation of monitoring systems (SCOM, Zabbix, Grafana).
    • Monitoring infrastructure health, availability, and performance.
    • Handling and resolving monitoring alerts, incidents, and events.
    • Root cause analysis and reduction of false positives.
    • Working within ticketing systems (incident tracking, documentation, escalation).
    • Ensuring SLA-driven response and structured troubleshooting.

    Monitoring improvement & development

    • Onboarding new systems and services into monitoring platforms.
    • Continuous improvement of monitoring configurations, alert logic, and dashboards.
    • Supporting monitoring in virtualized environments.
    • Participation in the optimization of monitoring processes and observability practices.

    Required skills & experience

    • 3+ years of experience in ICT, infrastructure, or monitoring-related roles.
    • Hands-on experience with at least one monitoring platform: SCOM, Zabbix, or Grafana.
    • Solid experience in Windows Server administration.
    • Practical experience with Linux (Ubuntu) systems.
    • VMware experience (VM creation, configuration, and management).
    • Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewall basics).
    • Experience working with ticketing systems and structured incident management.
    • Ability to perform root cause analysis and independently resolve infrastructure issues.

    Nice to have

    • Experience with VMware Aria Operations.
    • Experience with APM tools (Dynatrace, New Relic, Datadog, AppDynamics).
    • Experience with SCCM / MECM or Microsoft Intune.
    • Basic to intermediate knowledge of AWS or Microsoft Azure.
    • Scripting skills (PowerShell, Bash).
    • Experience in automation of administrative or monitoring tasks.
    • ITIL knowledge.

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